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Have questions or feedback? We'd love to hear from you!
Frequently Asked Questions
How accurate is the AI food recognition?
Our AI-powered food recognition uses Google Gemini technology and provides highly accurate estimates for most common foods. However, results may vary based on image quality and food presentation. We always allow you to manually adjust the data if needed.
Is MyHealth AI free to use?
MyHealth AI offers both free and premium tiers. The free version includes core features like meal tracking, AI food recognition, and basic health insights. Premium features may be available in future updates.
How is my health data protected?
We take your privacy seriously. All data is encrypted in transit and at rest using Firebase's enterprise-grade security. We never sell your personal information to third parties. Read our Privacy Policy for more details.
Can I use MyHealth AI on multiple devices?
Yes! Your account and data sync across all your devices. Simply log in with the same account credentials on any device to access your complete nutrition history and progress.
What if I want to delete my account?
You can delete your account at any time by visiting our account deletion page. This will permanently remove your account and all associated data in accordance with our privacy policy. You can also contact us at support@myhealthai.app for assistance.
How do I report a bug or suggest a feature?
We love hearing from our users! Please email us at support@myhealthai.app with bug reports, feature suggestions, or any feedback. Your input helps us make MyHealth AI better for everyone.
Is MyHealth AI available on iOS?
Currently, MyHealth AI is available on Android via the Google Play Store. iOS support is being considered for future development based on user demand.
Can MyHealth AI help with specific dietary needs?
While MyHealth AI tracks macronutrients and calories, it's not designed for specific medical diets. If you have special dietary requirements or health conditions, please consult with a healthcare professional or registered dietitian for personalized advice.
Response Time
We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please mark your email subject with "URGENT" and we'll prioritize your request.
Business hours: Monday - Friday, 9:00 AM - 5:00 PM (Your Local Time)
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